Terms of Use for Quinety

These Terms of Use (“Terms”) govern your access to and use of the Quinety website (www.quinety.com) (the “Website”) and any related services, features, or content provided by Quinety (“we,” “us,” or “our”). By accessing or using the Website, you (“you” or “User”) agree to be bound by these Terms, as well as our Privacy Policy and Terms of Purchase (where applicable). If you do not agree to these Terms, you may not access or use the Website.

1. Eligibility to Use the Website

To use the Website, you must:

Be at least 13 years of age (or the age of majority in your jurisdiction, whichever is higher);
Have the legal capacity to enter into a binding contract (if you are accessing the Website on behalf of a business or organization, you must have the authority to bind that entity to these Terms);
Provide accurate, complete, and up-to-date information when required (e.g., for account registration or order placement);
Comply with all applicable laws, regulations, and these Terms.

We reserve the right to restrict or deny access to the Website to any User who fails to meet these eligibility requirements or violates these Terms.

2. User Accounts

2.1 Account Registration

To access certain features of the Website (e.g., placing orders, tracking order history, saving shipping addresses), you may need to create a User account. When registering for an account, you must provide a valid email address and create a secure password. You are responsible for:

Maintaining the confidentiality of your account credentials (email address and password);
All activities that occur under your account (including orders, communications, and any unauthorized use);
Notifying us immediately at [email protected] if you suspect any unauthorized access to or use of your account.

We are not liable for any loss or damage resulting from your failure to protect your account credentials or report unauthorized activity.

2.2 Account Termination

We may suspend or terminate your account (and access to the Website) at any time, with or without notice, if:

You violate any provision of these Terms;
We suspect fraudulent, illegal, or abusive activity associated with your account;
You provide false, inaccurate, or incomplete information during registration;
Your account is inactive for an extended period (as determined by us in our sole discretion).

You may also delete your account at any time by contacting our customer service team. Upon account termination, any unfulfilled orders will be processed in accordance with our Terms of Purchase, and we may retain certain information as required by law (see our Privacy Policy for details).

3. Use of the Website

3.1 Permitted Uses

You may use the Website only for lawful purposes and in a manner that complies with these Terms. Permitted uses include:

Browsing the Website to view product information, pricing, and availability;
Creating an account (if eligible) to place orders, track shipments, and manage your preferences;
Subscribing to our newsletter or marketing communications (if you opt in);
Contacting our customer service team for assistance with orders or Website use.

3.2 Prohibited Uses

You may not use the Website for any of the following activities:

Violating any applicable laws, regulations, or third-party rights (e.g., copyright, trademark, privacy);
Accessing, modifying, or attempting to bypass any security features, code, or data on the Website (including through hacking, scraping, or automated tools);
Uploading, posting, or transmitting any content that is unlawful, harmful, offensive, defamatory, obscene, or infringing (e.g., malware, spam, hate speech);
Impersonating another person or entity (e.g., creating a false account or pretending to be a Quinety representative);
Using the Website to engage in fraudulent activity (e.g., placing fake orders, stealing payment information);
Interfering with the normal operation of the Website (e.g., overloading servers, disrupting navigation);
Reselling, licensing, or distributing any content or features from the Website without our prior written consent.

4. Intellectual Property Rights

All content on the Website—including but not limited to product images, descriptions, logos, trademarks, text, graphics, and software (the “Intellectual Property”)—is owned by Quinety or our licensors. These Intellectual Property rights are protected by copyright, trademark, and other applicable laws worldwide.

You may not:

Copy, reproduce, modify, distribute, publish, display, or sell any Intellectual Property from the Website without our explicit written permission;
Use our trademarks (e.g., “Quinety”) or logos in any way that could cause confusion or imply endorsement without our consent;
Remove or alter any copyright, trademark, or other proprietary notices from the Website or its content.

Any unauthorized use of our Intellectual Property may result in legal action.

5. Third-Party Links and Content

The Website may contain links to third-party websites, services, or content (e.g., payment processors, social media platforms). These links are provided for your convenience only, and we do not control or endorse any third-party content. We are not liable for any loss, damage, or harm resulting from your use of third-party websites or content. Your use of third-party services is subject to their own terms of use and privacy policies.

6. Website Availability and Modifications

6.1 Availability

We strive to make the Website available 24/7, but we do not guarantee uninterrupted or error-free access. The Website may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control (e.g., internet outages, cyberattacks). We will use reasonable efforts to notify Users of planned downtime when possible, but we are not liable for any loss or inconvenience caused by Website unavailability.

6.2 Modifications to the Website

We reserve the right to modify, update, or discontinue any features, content, or services on the Website at any time, with or without notice. This includes changes to product offerings, pricing, navigation, and functionality. We are not liable for any impact on your use of the Website resulting from such modifications.

7. Disclaimer of Warranties

The Website and its content are provided “as is” and “as available” without any warranties of any kind, either express or implied. To the maximum extent permitted by applicable law, we disclaim all warranties, including but not limited to:

Implied warranties of merchantability, fitness for a particular purpose, and non-infringement;
Warranties that the Website will be error-free, secure, or uninterrupted;
Warranties that product descriptions, images, or pricing are accurate, complete, or up-to-date;
Warranties regarding the quality, durability, or performance of any products purchased through the Website (except as explicitly stated in our Terms of Purchase).

Your use of the Website and any content or products obtained through the Website is at your own risk.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Quinety shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or related to:

Your access to or use of (or inability to access or use) the Website;
Errors, omissions, or inaccuracies in Website content;
Unauthorized access to or use of your account or personal information;
Delays, interruptions, or outages of the Website;
The purchase, use, or inability to use any products from the Website (except as explicitly stated in our Terms of Purchase);
Third-party links or content on the Website.

Our total liability to you for any claim arising from these Terms shall not exceed $100 USD, regardless of the nature of the claim. This limitation of liability applies even if we have been advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Quinety, its affiliates, employees, directors, contractors, and licensors from and against any and all claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from:

Your use of the Website (including any violation of these Terms);
Your account activity (including unauthorized use);
Your violation of any applicable laws, regulations, or third-party rights;
Any content you upload, post, or transmit on the Website.

10. Changes to These Terms

We reserve the right to revise these Terms at any time. When we make changes, we will update the “last modified” date at the top of this page and post the revised Terms on the Website. The revised Terms will take effect immediately upon posting. Your continued access to or use of the Website after the revised Terms are posted constitutes your acceptance of the changes. We recommend reviewing these Terms periodically to stay informed of updates.

11. Contact Us

If you have any questions, concerns, or requests regarding these Terms of Use, please contact our customer service team at:

Email: [email protected]